Jake Dyson about his passion for light and the future of the family-owned business
When things do not work, it frustrates every one of us – as design engineers, we do something about it – it’s all about inventing and improving products,” said James Dyson, inventor and founder of the iconic home appliances company Dyson from England. Whether it be vacuum cleaners, fans or hair dryers – Dyson products have cult status. It all started in 1978, when James Dyson got annoyed with his vacuum cleaner, so he decided to develop a vacuum cleaner that worked better than the devices on the market. The inspiration for using cyclones as a filtration step came from looking at the upside-down cone in a sawmill. As an ingenious inventor, he set to work, and after five years of development and 5,127 prototypes, the first bagless vacuum cleaner by Dyson had been created.
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Customer and employee interaction in the focus of digitalisation